Returns & Exchanges

At 4 O'clock, we want you to love your fashion finds, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our goal is to make the process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

• 3.
  Ship It Back

  Drop off your package at any authorized courier location; ensure the package is scanned to initiate the tracking process.

• 4.
  Receive Your Refund

  After our team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.